We sell direct to the public. We are a purely online store and do not have a physical store and stock are kept with our suppliers. All prices include 15% VAT

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Terms and Conditions

By visiting or shopping at this web site, you accept the following terms and conditions.

Please read it carefully.

General


These Terms and Conditions shall apply to sales of Goods by the Seller to the Buyer to the exclusion of all other terms and conditions referred to, offered or relied on by the Buyer whether in negotiation or at any stage in the dealings between the parties, any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.

Website Availability


We make no guarantee that this website will be uninterrupted or error free. We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability.

Stock Availability

As a reseller of various suppliers, we will endeavor to keep all the information on the website current. However, we make no guarantee that we will be able to fulfil the order if the supplier does not have stock available. If no stock of an item purchased is available, the customer will be contacted to consider alternatives or to arrange a partial or full refund.


Accuracy of information


We take care to ensure that all information available on our website about the products, its services and events is accurate and up-to-date. However, these are continually developing and updated and the information, images, specifications and prices on this website may, occasionally, be out of date. We have no liability for any inaccurate information and reserve the right to correct it at any time.

Shipping & Handling


Unless otherwise agreed in writing, delivery of the Goods shall take place at the address specified by the Buyer on, or as close as possible to the date required by the Buyer. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
Any damages, shortages, over deliveries and duplicated orders should be reported to the Seller within 5 days of signed receipt to enable replacement or refund.
If the product you require is out of stock, you'll be notified by email within 24-hours of the quote request.

Determining Shipping Charges


Charges are determined by Post Office and courier rates and by the weight of the product.

Return of Unused goods


Any returns must be authorized by a representative of the Seller before any credit will be given. Where the Seller agrees to accept the return of goods that are not damaged the Buyer will be responsible for the cost of carriage and will ensure that they are carefully packaged to avoid any damage in transit. The Seller will not be obliged to accept any goods that are damaged in any way. Credit of amounts due or paid in will only be given for goods that are in saleable condition.
The Seller shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, fire, breakdown of plant or machinery, and the Seller shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as the Seller considers unreasonable, it may, without liability on its part, terminate the contract.

LIABILITY


NEITHER THE COMPANY OR OWNERS OF THIS SITE WILL BE LIABLE FOR ANY LOSS OR DAMAGE (IN CONTRACT, NEGLIGENCE OR OTHERWISE) WHERE:
THERE IS NO BREACH OF A LEGAL DUTY OF CARE OWED TO YOU BY US;
THE LOSS OR DAMAGE IS NOT A REASONABLY FORESEEABLE RESULT OF ANY SUCH BREACH; OR
ANY INCREASE IN LOSS OR DAMAGE RESULTS FROM A BREACH BY YOU OF THESE TERMS AND CONDITIONS.
NOTHING IN THESE TERMS AND CONDITIONS EXCLUDES OR LIMITS OUR LIABILITY FOR FRAUD OR FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE.

VARIATION


We reserve the right to change these Terms and Conditions at any time. The new version will be posted on this website and will take effect immediately upon posting. If you use the website after the new Terms and Conditions have come into effect any further use of the website indicates your agreement to be bound by the new Terms and Conditions.

DISCLAIMER


NEITHER THE COMPANY OR OWNERS OF THIS SITE WARRANTS OR REPRESENTS THAT THE MATERIAL ON THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT, OR THAT THE WEBSITE WILL BE FREE OF DEFECTS.

Contact us for any further information required info@zipponline.co.za